Terms & Conditions

Prices

VAT is payable regardless of your country of origin.  The point of supply for VAT purpose is the origin of the course (i.e. the United Kingdom).  All pricing quotations are valid only for 7 days from the date they are first sent to the customer.

Payments

The course fee(s), including VAT, are payable in full immediately upon confirmation. Customers wishing to make payments made from non-UK accounts or credit cards must be responsible for all bank charges in relation to the overseas transactions.

Refunds

When a refund is issued to the customer by CHL, the refund may take up to 25 working days to be processed. Refunds will be processed using the same payment method that the original payment was made. Deposits and credit card surcharge and banking fees are non-refundable.

CHL will not be liable for any fluctuation in exchange rates or bank charges for overseas refund transactions.

Courses

Course enrolment, fees and logon credentials are strictly non-transferable and non-refundable. CHL reserves the right to restrict access based on operational requirements to ensure fair access to all learners.

Whilst CHL endeavours to ensure that online information is correct, we do not warrant the accuracy and completeness of the materials on the site and we make changes to the online content periodically without notice. CHL reserves the right to change or alter course content from that which is published so as to maintain the quality of the learning.

Course Changes

CHL reserves the right to change any part of a course.  For any courses that are cancelled by CHL, a full refund will be issued.

Any typographical error including pricing or omission in any website, sales literature, administrative documentation, course materials, invoice, or other documents shall be liable to correction without any liability on the part of CHL.

Warranty

There is no warranty for course content.  When you use the content, you agree to indemnify, hold harmless, and defend CHL from and against any claims or legal action arising or resulting from using the content.

NO OTHER WARRANTIES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CHL DISCLAIM ALL OTHER WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH REGARD TO THE CONTENT.

NO LIABILITY FOR CONSEQUENTIAL DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CHL BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS BUSINESS DATA, BUSINESS OPERATION, OR ANY OTHER LOSS) ARISING OUT OF THE USE OF THE CONTENT.

Copyright/Intellectual Property

All copyrights, patents, designs and other intellectual property rights in or relating to any course materials provided or made available in connection with our courses remain the sole property of CHL. No part of any course materials may be reproduced, stored in a retrieval system (other than to enable the customer to use the materials for reference purposes), or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, or translated into any language, without the prior written permission of CHL.

 

Registered England and Wales: 2955224 VAT Number: GB 638 652 413

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